IT Asset Lifecycle Management Specialist
Location
Position can be fulfilled in Stamford CT or Alpharetta GA
Experience
6+ years
Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
We are seeking an experienced IT Asset Lifecycle Management Specialist to manage the end-to-end lifecycle of IT devices and peripherals. The role will be responsible for maintaining accurate inventory records, coordinating asset allocation and returns, managing hardware asset management requests, supporting audits, and ensuring real-time asset updates in ServiceNow.
The ideal candidate will have strong experience in IT Asset Management (ITAM), Hardware Asset Management (HAM), asset lifecycle processes, inventory reconciliation, and ServiceNow.
Required Skills
- IT Asset Lifecycle Management
- IT Asset Management (ITAM)
- Hardware Asset Management (HAM)
- ServiceNow
- Inventory Management
- Asset Reconciliation and Auditing
- Reporting and Stakeholder Management
Key Responsibilities
- Manage the end-to-end lifecycle of all IT devices and peripherals, excluding U.S. mobile devices.
- Maintain a centralized inventory database and ensure accurate tracking of assets from creation and shipment through allocation, return, and disposal.
- Coordinate the dispatch and return of assets for employee onboarding and offboarding.
- Monitor asset lifecycle management processes, including lease terms, renewals, returns, and replacements.
- Manage device refresh activities, monitor asset return status, and follow up on pending returns.
- Review, validate, and approve service requests related to Hardware Asset Management processes.
- Maintain and execute the asset allocation process, ensuring all necessary approvals are obtained before fulfillment.
- Track and manage mobile devices, including iPhones and iPads, from procurement through retirement.
- Maintain a centralized inventory database for serialized peripherals.
- Perform regular reconciliation of asset records against physical inventory and discovery reports.
- Conduct biannual inventory audits with a focus on accuracy and resolution of ghost, missing, or untracked assets.
- Prepare reports related to inventory, shipments, asset utilization, aging, compliance, and operational performance.
- Monitor and maintain defined KPIs across all asset management processes.
- Ensure asset statuses are updated accurately and in real time within ServiceNow.
- Identify cost optimization opportunities to prevent cost overruns, excess inventory, and asset underutilization.
- Proactively identify and implement process improvement opportunities.
- Establish timelines for clearing operational backlogs and provide regular progress updates to stakeholders.
- Ensure compliance with customer IT Asset Management policies, standards, and governance requirements.
Applications will be accepted until 11/15/2026
The annual salary for this position is between $75,000- $92,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and is subject to the terms of Cognizant’s applicable plans.
Benefits
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contribution
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
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